Return Policy

We hope you LOVE your Loves A Lash lashes!

Due to sanitary and health reasons, lashes are not eligible for refunds or exchanges. 

 If an item may be considered defective, please email lovealash@yahoo.com indicating your Name, Order Number, and A Photo of The Product. Defective items need to be addressed WITHIN 72 HOURS of receiving your order. If the product is deemed defective by lovesalash.com, you will be eligible for a refund or replacement of the same item. 

HOW TO RETURN AN ITEM TO LOVES A LASH

After you have read the above, please email us at lovealash@yahoo.com requesting instructions on how to return an item.  Please make sure to include your order number on the subject line for faster service.

RETURNS PROCESSING TIME

Return Processing time: Once we have received your package, your return/exchange will be processed within 1-5 business days. You will be notified via email once your return has been processed. If you have requested a refund due to a defect, please note that your banking institution may require additional days to process and post this transaction to your account once they have received the information from us (typically 2-5 business days). Original shipping charges are non-refundable.